What we never collect
Your cloud credentials, your cost data, your resource names and your account ids stay on your machine. nable has no backend that could receive them. This is an architecture property, not a policy promise.
What the product collects (telemetry)
Anonymous usage telemetry: a random install id, the names of tools invoked, counts, product version and plan tier. It exists so we know which features matter. Opt out any time with NABLE_NO_TELEMETRY=1, or set FINOPS_AIRGAP=1 to disable all non-provider traffic. CI systems are excluded automatically. Telemetry is processed by PostHog (US).
What the website collects
getnable.com uses PostHog analytics (page views, referrers, anonymized interactions) to understand what brings people here. IP addresses are not stored with product telemetry events.
What we collect when you buy or sign in
- Email address: used to deliver license keys and sign-in codes, and for receipts. Processed by Stripe (payments) and Resend (email delivery).
- Payment details: handled entirely by Stripe. We never see card numbers.
Processors
Stripe (billing), Resend (transactional email), PostHog (analytics), Vercel (website hosting), GitHub (source hosting). The product itself, running on your machine, uses none of these.
Retention and deletion
Email and billing records persist while you have an account or subscription. To delete your data, email hello@getnable.com and we will remove what the processors hold within 30 days, except records we must keep for tax and accounting.
What we do not do
No selling of data, no advertising networks, no cross-site tracking, no enrichment of your profile from third parties.
Changes and contact
Material changes to this policy will be noted on this page with a new date. Questions: hello@getnable.com.